ISG IVR Partners

DST Health Solutions is a leading vendor of managed healthcare solutions. DST remarkets the FlexVP voice response system under the DIVA name. DST and ISG co-developed data interfaces for the DIVA system to DST's MHC system. These interfaces allow providers to access real-time information regarding member eligibility, referrals and status of claims via the telephone.

Dialogic is the leader in the manufacture of open, high performance, standards-based, telecommunications and computer telephony components. ISG uses Dialogic Telephony Interface cards for building specialty voice response systems, fax servers and telephony servers to meet the most demanding environmental requirements. Dialogic has sales offices and technical support centers worldwide.

Cutting-edge interactive voice response (IVR) development software from Envox enables ISG to achieve new levels of competitiveness and success. Their product portfolio has grown steadily and Envox has established strategic relationships with leading service, system, and application vendors worldwide.